The cookie policy applies to all visitors to the https://www.neco.ro website
In the following, we will collectively refer to the above URLs as "websites" / "sites" / "our Internet pages".
The intended person for the information of whom we have created this cookie page is any user of the websites and we will continue to refer to this by "you".
The information presented below is intended to inform the users of these websites regarding the placement, use and administration of cookies by S. Neco Energies S.R.L. in the context of user navigation on this website.
1. What are cookies?
An "Internet Cookie" (term also known as "browser cookie" or "HTTP cookie" or simply "cookie") is a small file, consisting of letters and numbers, which will be stored on the computer, mobile terminal or other equipment of a user through which the Internet is accessed.
Cookies are installed through the request issued by a web server to a browser (e.g. Internet Explorer, Chrome, Firefox, etc.) and is completely passive - it does not contain software programs, viruses or spyware and cannot access the information on the hard drive the user.
A cookie consists of two parts: the name and the content / value of the cookie.
From a technical point of view, only the web server that sent the cookie can access it again when a user returns to the web page associated with that web server.
2. For what purposes are cookies used through our websites?
Cookies are used to provide users of these websites with a better browsing experience and services adapted to the needs and interests of each individual user. Namely for:
• Customizing certain settings such as the language in which a website is viewed, the currency in which prices and tariffs are expressed, keeping the options for various products / services in the shopping cart / forms.
• Improving the use of websites, including by identifying certain errors that appear during their visit / use by users.
• The provision of anonymous statistics regarding the way in which these internet pages are used by S. Neco Energies S.R.L., as their owner.
• Anticipation of certain goods / services that will be made available to users in the future through these internet pages.
3. What is the lifetime of cookies?
This may vary depending on the purpose for which they were placed. The lifetime of a cookie is also influenced by the category it belongs to, as follows:
• Session cookies - they are automatically deleted when the user closes his browser.
• Persistent / fixed cookies - they remain stored in the user's terminal until they reach a certain expiration date or until the respective cookies are deleted by the user, at any time, through the browser settings.
4. What are cookies placed by third parties?
Certain sections of content on our internet pages may be provided by third parties, i.e. not by S. Neco Energies S.R.L.., in which case they are called cookies placed by third parties.
The services listed below collect statistics in anonymized and aggregated forms and may not ask for the user's consent or may be managed directly by the owner (S. Neco Energies S.R.L.) without the help of third parties.
Please consult the privacy policies of the services listed below for more details about the information they collect.
Analytics
Google Analytics
It is a web analytics service provided by Google. It monitors the use of websites to create reports and helps us improve the user experience on the pages.
Type of personal data collected: Cookies and data regarding the use of the site.
Place of processing: USA - Privacy Policy
Facebook Ads Conversion Tracking
It is a service provided by Facebook that connects the data from Facebook ads with the actions taken by users on websites.
Type of personal data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
Google AdWords Conversion Tracking
It is a service provided by Google that connects the data from the Google advertising system with the actions performed by users on the sites.
Type of personal data collected: Cookies and data regarding the use of the site.
Place of processing: USA
Hotjar Form Analysis & Conversion Funnels
Type of personal data collected: Cookies and data regarding the use of the site.
Place of processing: Malta - Privacy Policy
Comments
Content commenting services allow you to create and publish comments on content on websites.
Depending on the owner's settings, it is also possible to publish anonymous comments. If there is an email address among the other personal data provided, it can be used to send notifications regarding new comments for the same content. You are solely responsible for the content of your comments.
Displaying content from other platforms
YouTube video widget
It is a video content viewing service provided by Google that allows us to add video content to web pages.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA
Vimeo video player
It is a video content viewing service provided by InterActiveCorp that allows us to add video content to web pages.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
Contact management and communication with the user
Zendesk
It is a customer support service provided by Zendesk International Ltd that allows us to interact more quickly and simply with customers, to help them solve their problems, concerns or various requests.
Type of data collected: Cookies, name, surname, email address
Place of processing: USA - Privacy Policy
ManyChat
It is a service provided by ManyChat Inc. which allows the creation of a bot that sends messages and replies on Facebook automatically.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
Landing page management
LeadPages
It is a landing page management service provided by Avenue 81, Inc. which allows us to collect email addresses of users interested in our products / services.
Type of data collected: Cookies, email address, name and surname, data regarding the use of the site.
Place of processing: London - Privacy Policy
Remarketing and targeting based on behavior
This service allows us to inform, optimize and deliver advertising campaigns based on data and past interactions of users with the sites.
AdWords Remarketing
It is a remarketing and behavioral targeting service provided by Google that connects website activity with the AdWords advertising network and the DoubleClick cookie.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
DoubleClick for Publishers Audience Extension
It is a remarketing and behavioral targeting service provided by Google that tracks website visits and allows selected advertising partners to display targeted ads on the web.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
Facebook Custom Audiences
It is a remarketing and behavioral targeting service provided by Facebook that connects the activity on our sites with the Facebook advertising system.
Type of data collected: Cookies and email addresses.
Place of processing: USA - Privacy Policy
Facebook Remarketing
It is a remarketing and behavioral targeting service provided by Facebook that connects the activity on our sites with the Facebook advertising system.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
Remarketing via Google Analytics for Display Advertising
It is a remarketing and behavioral targeting service provided by Google that connects the monitoring activity carried out by Google Analytics and the cookies collected by it with the AdWords advertising system and the DoubleClick cookie.
Type of data collected: Cookies and data regarding the use of the site
Place of processing: USA - Privacy Policy
Traffic optimization and distribution
Cloudflare
It is a traffic optimization and distribution service by using servers located in several countries, provided by CloudFlare Inc., which filters traffic from websites while allowing the collection of analytical data.
Type of data collected: Cookies and various types of data specified in their privacy policy
Place of processing: USA - Privacy Policy
Tag Management
Google Tag Manager
It is a centralized tag management service provided by Google.
Type of data collected: Cookies and data regarding the use of the site.
Place of processing: USA - Privacy Policy
5. How are these cookies used by our Websites?
By using / visiting the website, the following cookies can be placed:
• A. Website performance cookies
• B. Cookies for user analysis
• C. Cookies for geotargeting
• D. Registration cookies
• E. Cookies for advertising
A. Website performance cookies
Through these cookies, the preferences of the user of these internet pages are memorized, so that there is no longer a need to set them each time the site is visited.
B. User Analysis Cookies
They inform us if a user of our internet pages has visited these pages in the past. The respective cookies are used only for statistical purposes.
If you were previously registered, we can also know the details you provided us, such as your email address or username - these are subject to confidentiality and the provisions of the Privacy Policy as well as the provisions of the legislation in force regarding the protection of data with personal character.
For more details, we recommend you consult our Privacy Policy.
C. Cookies for geotargeting
They are used by a software that establishes the country of origin of the user of the internet pages. The same ads will be received regardless of the selected language.
D. Registration cookies
When you register on our websites, we generate a cookie that tells us if you are registered or not. Our servers use these cookies to show us the account you are registered with and if you have permission for a specific service.
It also allows us to associate any comment you post on our websites with your username.
If you have not selected "Stay logged in", this cookie will be automatically deleted when you close your browser or computer.
E. Advertising Cookies
These cookies allow us to find out whether or not you have viewed an online advertisement, what is its type and how much time has passed since you saw the advertising message.
Therefore, they are also used to target online advertising. We can also use cookies belonging to third parties, for better targeting of advertising.
These cookies are anonymous, they do not store information about the user but about the viewed content.
6. What type of information is stored and accessed through cookies?
Cookies store information in a small text file that allows the browser to be recognized. Our web pages recognize the browser until the cookies expire or are deleted.
7. How can cookies be turned off?
Deactivating and refusing to receive cookies can make these websites difficult to visit, as it is possible to limit the possibilities of using them.
Also, the refusal to accept cookies does not mean that you will no longer receive / view online advertising, but only that the messages will no longer be adapted to your preferences and interests, which would have emerged from the browsing behavior.
It is possible to set the browser so that these cookies are no longer accepted or you can set the browser to accept cookies from a specific site. But, for example, if you are not registered using cookies, you will not be able to leave comments.
All modern browsers offer the option to change cookie settings. These can usually be found in the "options" or in the "preferences" menu of your browser.
• Cookie settings for Google Chrome
• Cookie settings for Mozilla Firefox
• Cookie settings for Apple Safari
• Cookie settings for Microsoft Internet Explorer
Since the installation of cookies and other monitoring systems made by third-party services cannot be technically controlled by the owner (S. Neco Energies S.R.L.), any specific reference to these cookies or monitoring systems installed by third parties are indicative.
To obtain complete information, we recommend that you consult the privacy pages of these third parties, indicated above in this document.
For any additional questions regarding how cookies are used through our websites, please send us an email to office@neco.ro.