Privacy and data protection policy
S. Neco Energies S.R.L., registered at the Trade Register of Bistrita-Năsăud county with J13/430/2013, as a personal data operator collects and processes data in accordance with the provisions of Law no. 677 of 21.11.2001, and from 25.05.2018 and with the provisions of Regulation no. 679 of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The purpose of this document is to inform you correctly, specifically and unequivocally about the way, the purpose in which these data are collected, processed, the period for which these data are kept, the ways of exercising individual rights as well as information related to the secondary purpose of the processing, if the data will be processed for a purpose other than that for which they were collected by the associated operators.
In the processing of this data, we take into account the laws in force regarding the protection and processing of personal data.
Personal data collected by our website
If you are a customer of our website, we collect and process the following data, for the legitimate purpose of invoicing and optimal delivery of orders:
- your name, surname, for the purpose of delivering the order and drawing up the tax invoice according to the tax legislation in force;
- the full address of the person placing the order on the website, the city, county, postal code, for the purpose of delivering the order and drawing up the tax invoice;
- if this is requested by the customer, the name, first name, a secondary delivery address, other than the billing one, and the telephone number of the person from the secondary delivery address for the purpose of delivery to the address chosen by the customer;
- phone number and email address, these being necessary for the purpose of confirming the customer's order and notifying him of the shipment of the order. Also, the email is necessary for the purpose of confirming the sending of the order by the online trading platform, if the person opts to sign up for the company's newsletter, without being a customer, the email is collected for the purpose of marketing communications;
- the name of the bank and the bank account (IBAN) of the person who placed the order, so that, in the case of a return, the payment of the value of the order can be made to the customer;
- If you are a visitor, only those data recorded by the cookies accepted by the visitor at the time of the first visit to the site, through the cookie policy notification window and described in the Cookie Policy page, are recorded.
- If you opted to sign up for the company newsletter, we keep your email address and name for the purpose of commercial communications.
Duration of personal data processing
The duration of the retention and processing of personal data is related to the existence of the user account on our website, the data being deleted at the explicit request of the account holder or as long as it is necessary to achieve the purposes stated through this page. The data necessary for the preparation of invoices are kept for a period necessary to fulfill the legal obligations (fiscal, archiving) imposed by Romanian law.
Recipients of personal data
Personal data may be communicated to or accessed by the following persons/entities as part of the daily work process:
- to the employees of our company for the purpose of the good performance of the activity (confirmation and processing of orders placed on the site, preparation of invoices and shipping documents);
- to the company's collaborators, limited, in order to carry out the company's activity in good conditions (courier companies with which our company has a contract, for the purpose of delivering orders to accounting service providers)
to the recipient at the time of placing the order, through the email used when placing the order, to hosting service providers, to banking service providers;
- in situations where this communication would be necessary for awarding prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by S. Neco Energies S.R.L., through the website or associated promotion channels, for example the Facebook page, Instagram, etc
- for performing data analysis, testing and research, monitoring usage and activity trends, developing safety features and user authentication;
- for the transmission of commercial marketing communications, under the conditions and limits provided by law; when the disclosure of personal data is provided by law, etc. to providers of marketing and promotion services, automated and LIMITED (through cookies), such as:
Google.com
Facebook.com
YouTube.com
Instagram.com
WordPress.com
PushEngage.com
Information on the method of data collection and consent to collection
At the time of the first visit, each user is notified that this website stores data such as cookies to enable the functionality of the site, data that may fall into the category of personal data. This is done through the notification at the bottom of the page, notification through which the visitor is presented with the fact that by using this site, they automatically accept the use of cookies.
In the case of forms, they are only sent in the situation of reading and accepting the data collection and protection policy, this being certified by the mandatory ticks at the bottom of each form that require this, such as:
Create an account in the store
Login to the account
Subscribe to the newsletter
The form on the contact page
Fast order
Rights of individuals whose data is collected
a) The right of access to data and information - The persons whose data have been collected have the right to be informed about the data that has been collected, the purpose and duration of the collection of this data.
b) The right to intervene on the data - The persons whose data have been collected have the right to obtain the collected data upon request, to request the correction, updating, completion or deletion of this data, especially inaccurate data.
The request for modification, update, deletion of data will be addressed in writing to the email address office@neco.ro and will include mentions regarding the option of communicating the answer, respectively on physical or electronic support. The communication of the response to such requests will be made within 30 days from the date of receipt of the request.
c) The right to object - The persons whose data have been collected may object at any time to the processing of their personal data, unless this contravenes the legislation in force (fiscal, archiving).
For this purpose, as well as for any other purpose related to personal data, the persons concerned will address in writing to the company's address or by email to the address office@neco.ro, the communication of the answer being made within 30 days of on the date of receipt of the request.
For any question about how the data of the data subjects is used or if any additional clarifications are needed in connection with any aspect related to data processing, they can be addressed to the data protection officer within the company, by email office@neco.ro, by post or by submitting a notice in person at our office located at S. Neco Energies S.R.L.